End of an Era
The iManifold is a great tool. I have preached many times that a tech must be equipped with a strong foundation in HVAC. But, after achieving that experience, the iManifold can be a powerful ally on everyday service calls. Jim Bergmann IS the heart and soul of the iManifold. He IS the face of the iManifold brand and it’s biggest fan. It was HIS voice that always answered, when I asked questions about the tool. He even thought enough of me to send me a free iConnect set, intended to convince me that it is a must have for any tech. This was after I had traded my original iConnect for a Testo 570, because I was not convinced. But, Jim believed in his product to no end. Unfortunately, Jim and his team were relieved of duty recently. No mention has been made of the reasons behind North Park Innovations, head brass’ decision.
What Happens Now?
Without Bergmann at the helm of iManifold, one thing is certain. The biggest fan of the tool has left the building. The passion that was so evident will be more than likely replaced with a generic commitment to the product. Bergmann will no doubt create the magic elsewhere. Until that time is here, the main question is: “What becomes of the iManifold?” For the last several months, I had been using it off and on, due to Bergmann’s good graces. In fact, I will admit I tried to force myself to use it as much as possible, because I was so grateful to Jim for his faith and goodwill. But, for me, like so many others that factor is gone. The reasons are a little different for each of us. I wanted to give it a chance. Other techs use the tool knowing that Jim would be there if something went wrong. They knew that the product would always push forward as long as he was at the wheel. That feeling left a few days ago. Many of the techs online have been indicating they no longer plan to purchase the tool because of this. While this may be a small sliver of possible sales, the web has shown us that new ideas and tools can die quickly if the online tides change.
A New Day
Over the next few days I will be unveiling a number of things on workingjoesroundtable.com. I don’t want to give away the plan but it will be worth subscribing to the Working Joe’s YouTube channels. There will be at least 2 more big announcements so stick around and get ready. The show is about to start.
The YouTube Channels